presentation-ready copies of Toronto Star content for distribution Insider info on sales, new arrivals and more good stuff. Were doing our best to balance whats right for our people, our clients, our partners, and our communities. If you return items purchased on aritzia.com via Afterpay in store, well refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. Aritzia is a vertically integrated, innovative design house of fashion brands. "We couriered the clothes to our models to photograph at home, and we were very pleased with the results," says Brian Hill, Chief Executive Officer of Aritzia, tells TZR. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. ), Architectural and interior photography of Aritzia Super World NYC. As for what customers can expect, Hill confirmed that a continued focus on Everyday Luxury will be paramount. Here at Aritzia, you, our loyal clients, are at the heart of what we do and why we do it. As much as real estate is a priority for Aritzia, the brands digital footprint is also a critical part of its strategy. Hand sanitizer available throughout the boutique, Sanitized product and fitting rooms after each use, Sanitized cash desk and debit terminal after each client, Regular sanitization of surfaces throughout the boutique, Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own, Dedicated healthcare professional available for consult. With Love, Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. Bottom line Both companies. Should you need anything else, you can always reach us on our live chat or through email at service@aritzia.com. "Our goal is to do our part for the global well-being. As a fashion brand that is leading with empathy, action and innovation, and an optimistic story in the retail landscape, Aritzia is experiencing success by doubling down on a formula that is working. By subscribing to this BDG newsletter, you agree to our. During Aritzia Concierge hours only, you have up to 30 minutes from the time you click Submit Order to cancel it by calling us at 1-855-ARITZIA (274-8942) or by live chatting with us. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. Well do our best to help. All of this transpired without having to lay off a single employee. Aritzia plans to open five or six new stores and reposition three existing locations, primarily in the second half of the fiscal year. Aritzia did not request any additional contribution from its customers beyond the entirety of sales for the limited time. It also partnered with Good360, the global leader in product philanthropy and purposeful giving, to gift Aritzia Community Relief Packages to those battling on the virus frontlines. This represents a collaboration withCause We Care, a Vancouver-based foundation supporting single moms and children living in poverty in Greater Vancouver, including the Downtown Eastside, one of Canadas most underprivileged communities. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. Aritzia is also in a good position thanks to e-commerce growth to expand its product lines by offering different sizes, lengths and colours; as well as new categories, such as swim, intimates, bags, shoes and beauty, he said. Retail sales exceeded expectations in the U.S. It can take up to 14 days to receive and have your return processed onto your original method of payment. Return processing typically takes 7-10 business days. Services Minister Bill Shorten has urged anyone who has run out of sick leave to apply - not just casual workers who aren't typically entitled to sick leave. The Canada-based retailer saw outstanding client response to the fall-winter collection, with expanded key product in new lengths and sizes, Hill said. Aritzia has also enjoyed well-deserved celebrity hype: The Super Puff puffer jacket, which was first released in 2018, has been worn by Ariana Grande, Kendall Jenner, Hailey Bieber, and Margot Robbie, catapulting it to fashion icon status. Consumers from New York to Vancouver were shopping for elevated, modern essentials IRL until, of course, things changed. Every customer package that is purchased funds the donation of two additional sets of clothing for frontline healthcare workers. Aritzia was startedinside the Hill familys80-year-old department store in Vancouver. Section: COVID-19 Return to Work on Campus Series Policy Number: 1102 Responsible Office: Human Resources Effective Date: 7/30/20 Revised: 9/28/21; 11/2/21; 1/13/22; 10/19/22 POLICY. In sum, they areexecuting extremely well across every key element and have been able to meet the customer where she wanted and expected to be, in this Covid marketplace.. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. She rose through the ranks from assistant store manager, to manager, to vice-president of operations. In an email to CTV News, the company's senior director of communications said the . from 8 AM - 9 PM ET. Some of Aritzias activities over the past year that stand out and were spearheaded by Wong include its leadership during the pandemic and how it gave back to its communities; creating an optimal framework to enhance its digital selling and e-commerce during store closures; and walking the talk by operating from the mantra that real change starts from within.. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. The Company will continue to strategically invest in critical infrastructure across its people, processes, and technology. Star Newspapers Limited and/or its licensors. View original content to download multimedia:http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html, Aritzia Provides Business Update on COVID-19, http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html. Since this began, weve continuously prioritized the health, safety and financial wellbeing of our people. Aritzia Inc - Aritzia Provides Business Update on COVID-19 Want good news asap? Hit the Submit Order button before you're ready? To our frontline COVID-19 healthcare heroes, thank you for your fearless service. Delivery of the Sponsor and Sponsor Packages will begin in late May and continue throughout June. Aritzia Refund Policy. Without the luxury of time to prepare, weve been thrown into a world crisis. 16, 2020, 07:00 AM. Aritzia Provides Business Update on COVID-19 - Newswire The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. Only seven, including four in Manhattan, remain closed. Sales growth inthe United Statessustained unprecedented momentum, increasing 115% and representing 44% of our total revenue in the quarter, Hill said, in the company release. By the end of May, Aritzia Inc. expected its net revenue is about 45% lower for the current quarter compared with the same time last year due to COVID-19 related store closures and despite a . We are not able to offer exchanges online. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. Even with these difficulties, Canadian apparel brand Aritzia thrived during COVID-19, seemingly becoming an exception to the rule. Aritzia is a women's fashion boutique that offers beautifully-designed clothes that are on trend, high quality, and good value. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. When typing in this field, a list of search results will appear and be automatically updated as you type. Last month, Jennifer Lopez posted a photo of herself on her Twitter and Instagram accounts wearing the brands iconic Super Puff, in white, with the caption: Cozy morning in my Super Puff, Thank you @AritziaI love it! Hill acknowledged the post during the earnings call, saying the artist did a little favor for us at the end of the year.. Aritzia Customer Sponsorship starts online today; healthcare worker registration starts online May 11 Once we receive your package, well process your return within 7 to 10 business days. Wong joined the retailer in 1987 as a style advisor (the term Aritzia uses to refer to its sales associates) at the Robson street store in Vancouver, while studying economics at the University of British Columbia. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. If you purchased from aritzia.com, you can ship your return back via mail using your return shipping label included in your order. "Our goal is to do our part for the global well-being. In total, Aritzia has 106 stores, with 38 boutiques in the U.S. and 68 boutiques in Canada. Most corporations have tons of money in reserve funds that could easily be used," wrote one user. This copy is for your personal non-commercial use only. Your consent is not required as a condition of any purchase. It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. We are not able to offer exchanges online. Join The Zoe Reports exclusive email list for the latest trends, shopping guides, celebrity style, and more. It is also shifting all support office employees to flexible working arrangements. What is the Return & Exchange policy for items ordered on Aritzia.com? The program came together with Good360 to create a sponsor package consisting of two cotton tees and two pairs of leggings made of sweat-wicking material, each stitched with an exclusive Aritzia heart logo in gold and 10,000 have been distributed to those on the front lines of COVID-19. Right now, all proceeds will go to the Aritzia Community Relief Fund to support families. On this page youll find store info, shipping info, and all the As to your most pressing Qs. What health and safety measures have you implemented? Aritzia closing all stores until further notice due to COVID-19 | CBC News Loaded. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. The campaign features Canadian models (and mothers) Tasha Tilberg and Janice Alida photographed with their children. While most comments typically receive responses from the brand on social, the comments that pressed Aritzia on the directive went unanswered, with some users reporting that their comments were deleted. Amid Record U.S. Store Closures, Retailer Aritzia Commits To - Forbes 68735 Views Jan 2, 2023. So anything you buy, like the Youre in good (clean) hands.As we welcome you back through our doors, you can enjoy Everyday Luxury at ease, knowing that weve taken industry-leading health and safety precautions. Similarly, H&M charges a payment of $4.99 for returns made through a Canada Post retail centre but offers free returns for those who are part of the free membership. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. Aritzia will also open two pop-up locations in New York and Los Angeles this fall. "Our clients have faced a lot of change this year as a result of COVID-19 and the comfort and consistency of beautifully made clothes is an Aritzia constant they can count on.". Returns are free within the US when signed into your Aritzia account. We look forward to the day we can open our boutiques to you once again. TnAction Spring 23 just launched. real change starts from within," says Jennifer Wong, President and Chief Operating Officer of Aritzia. The Administration's plan is to end the COVID-19 public health emergency (PHE) on May 11, 2023. So in an effort to make things easier for you, weve compiled all the facts in one place. 85% of our employee base is made up of women, including 67% of our Aritzia Leadership Team; three of six executive officers are female; and 98% of our retail management team are women. Despite pandemic-related challenges facing all retailers, Aritzia, whose everyday luxury looks attract the attention of A-list celebrities like Jennifer Lopez, seems to be on the right track, reporting record-breaking third quarter earnings. Despite the drop in overall revenues, e-commerce sales grew more than 150 per cent during the quarter. With storefronts closed and the masses sequestered indoors, brands of all sizes faced profound challenges from laying off staff to pivoting their fashions around our new reality. Reopened stores have exceeded the companys expectations so far, said Hill, noting the company is viewing the second quarter with cautious optimism as we prepare for a period of recovery., During the first five weeks of the quarter, reopened stores have performed at 55 per cent to 65 per cent of last years revenue levels, he said, calling that well above our initial expectations., We dont know what the new normal will hold until sometime next year.. The brand's mystifying success story has offered a glimmer of hope for brands who were harder-hit by the pandemic and looking for ways to rebuild. When search suggestions are available use up and down arrows to review and enter to select. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. E-commerce revenue remains strong, though growth has moderated since most of the companys stores have reopened, he said, and is currently trending 50 per cent to 100 per cent higher than last year. It says customers will still be able to continue shopping through the company's website for the time being. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. While International Women's Day and Women's History Month are notable occasions to celebrate the power of women, Aritzia recognizes women all year long, in leadership and executive roles. Retail revenue jumped 72% to $305.3 million, up almost 45% from 2020, tracking comparable sales growth of 58% and 26% from the third-quarter last year. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. Aritzia is expanding its donations. No one has been laid off or furloughed at Aritzia to date, due to COVID-19. Opinions expressed by Forbes Contributors are their own. 80,000 frontline healthcare workers gifted through a $10 million initial donation Today, Aritzia is a leader in the retail industry with a world-class team, a loyal community and an exciting future ahead of it. Please reference the appropriate carrier website for hours of operation and accessible return drop off locations. This article will answer your questions about the Walmart return policy, including the COVID-19 changes, and bring you the latest updates. As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. UTMB Employee and Student COVID-19 Information When Brian Hill opened the first standalone boutique in 1984, the idea was simple: offer beautiful clothes in aspirational spaces with exceptional service. The Return Label used must match the order for the items youre returning. "The minute we closed all of our stores in mid-March, we started planning to reopen. The return-to-work policy, including masking and antigen testing, for employees and students with COVID-19 remains unchanged. You can pick it up as soon as the store reopens. Huge line returns for Vancouver's first Aritzia Warehouse Sale since Aritzia's staff and its families through COVID-19, EveryStylishGirl's Career Advancement Directory. Sorry, no refunds to original form of payment for sale or discounted items. Not only did this aesthetic reflect consumers' stay-home reality, creating styles they could see themselves in it also, in many ways, called upon the influencer-popularized It-girl aesthetic, through which Gen-Z millennials are used to shopping online. Net revenue increased by about 63%, or $175 million, to $453 million, up 70%, or $186 million, from two years ago. This comes after the brand faced allegations of anti-black racism from former employees, who reported that they had experienced microaggressions and disproportionate career immobility when compared to their white counterparts. Your Aritzia. Are your stores open? Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. (To date in fiscal year 2021, which started March 2, 2020, Aritzia has opened two new boutiques and expanded or repositioned two existing boutiques in Canada, and opened five new boutiques and expanded an existing one in the United States. Aritzia has a pretty strict (and somewhat unique) exchange policy. After this time, a merchandise credit onto a Merchandise Card will be issued for a period of up to 40 days from the shipping date. Brian Hill Aritzia to Gift $10 Million Worth of Clothing to Canadian Healthcare Within 21 days of purchase, you can exchange your item or receive a merchandise credit, at any boutique in the same country you bought it in. If you purchased an item in-store 10 days before a boutique closure, or through Call & Collect after a boutique closure, you have 14 days to return or exchange at the original boutique of purchase once it has reopened. How can I get this? VANCOUVER, March 16, 2020 /PRNewswire/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands . To date, it has contributed more than $36 million in product donations, financial support and volunteer hours to non-profits and Aritzia Community partners that share its values. More premier locations are becoming available and under increasingly compelling financial terms, he said. Opt to get texts or calls with insider info, offers, invites and other fun surprises from Aritzia through your phone number below. This is certainly a time for everybody to listen and learn, and take action as a result of that. FRIDAY, JUNE 19 - A Letter to Our Community, ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS. Our goal is to do our part for the global well-being.
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