hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). Home. In case something goes wrong, youre protected by. When you buy through our links, we may earn a commission. Social networks are also a little more risky, because unlike eBay or Poshmark, they offer no protections to prevent fraud. Given the volume of compromised accounts for sale, the horse has already bolted," he added. Repeated violations will result in a ban. I find that shipping with Depop is not too expensive and that their shipping tiers (extra-small, small, medium, large, extra-large) are reasonably priced. When you land on a style that works for your followers, stick with it. Press question mark to learn the rest of the keyboard shortcuts. since theyre all different numbers. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. Once the shopper has landed on your product page and looked at the photos/video of your product, the next thing they will look at is the description of your item. Verify your information with Paypal (banks, cards, email, etc). Can anyone help me? In their system, a carrier will sometimes switch the first and second address lines. Consider Shopping Secondhand. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. Fast-forward a few years and Depop's growth has been boosted by an altogether different trend: the emergence of people who go to great efforts to buy limited editions of collectable, or just . Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. Of course, everybody is human and sometimes Post Offices make mistakes. Make sure the email on your Paypal account and your Depop account match. A listing page is where the customers view a product. Theres no need to buy high-end photography equipment to take, Follow these common, helpful tips to writing effective. Although USPS states priority shipping insurance is included for $50, according to the Depop shipping section in the app it appears to be up to $100. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. FAQs will be removed. That's so bad, the other person must know exactly what they have done. Her account has a whopping 184,000 followers and counting, and selling through the app is Shorts full-time job. The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. Communication is key with your buyer to let them know what's going on and that you will have to wait to ship their package until the payment is cleared. True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) The app is available for iOS and Android, and it looks and operates much like Instagramsomething my Gen Z brain could handle. Its never happened before while using Depop or any app. Unlike many other selling platforms, at Depop we only charge you when you make a sale, this means there are no fees for the length of time your item has been listed for or any initial costs to list the item. Depop fees and charges - Depop help GB So, in order to sell on Depop, you will need a PayPal account to connect to Depop. It's such a widespread problem now.". A year after that, my first job out of college happened to be a copywriter position for an online luxury-fashion retailer. Your PayPal account is connected to your Depop account. As always, be kind and communicate calmly before anything else. Tap on the Setting icon from the top right side of the screen. By browsing this website, you consent to the use of cookies. Find out more about how we use your personal data in our privacy policy and cookie policy. Here is the current Depop Shipping Cost Chart with suggested items that are listed on the app at the time of this writing. "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. There are many things you should know before selling on any marketplace. Listing is fairly easy on Depop. But I dont own any designer clothes, so these options werent a fit for me. "I thought I had just forgotten my password when I couldn't get back in, but a couple of days passed and I realised something wasn't right," says the Birmingham-based law student. It has also only made headway in the Australia, Italy, the UK and US, with the last two countries responsible for about 70% of downloads in 2020 and 2021. One Depop user told the BBC they would feel "much more comfortable" if the app introduced two-factor authentication, where users enter a one-time code sent to them via email or text, for example, after attempting to sign in. Both in the U.S. and both depop payments. If your item weighs over 1b or 16 ozs then it moves into the priority category which means that you can use priority boxes that are free to use. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. Heres How to Responsibly Donate and Repurpose Your Castoffs. First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. Please make sure you've read the community rules, and that your post follows our posting guidelines. Now, don't waste time! I feel like im doing something wrong or not understanding? Below is a simple chart that shows how it works. As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. It doesnt necessarily just focus on clothing, or the selling of clothes. it was a big hot mess!! Does anybody know if I will get my 90 back? Depop vs Poshmark: Is Depop or Poshmark Better For eCommerce Step 2: Once youre logged in, click on Sell from the top right side. Starting a business can often be expensive. The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. Or will it take it from me the moment I put more money in my bank account? Write a bio about your shop and what youre selling and tap on Next. Creating unique looks, new trends and making new from old. With an effective product description, you can convince the customer to click the Buy now button. Scammed through Depop. Whether you are a new seller or have experience selling on Depop, it can happen to anyone. Depop, a social app targeting millennial and Gen Z - TechCrunch Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal. Everything You Need to Know for Selling on Depop - OneShop This is less of an issue with Depop shipping but can be a key factor if you are choosing to ship on your own. Here is a tip with shipping first class with Depop, on the Depop app it states that shipping is .5lb ( half of a pound) or 8 ounces for a small, however according to USPS first class shipping allows packages up to 15.99 ozs and I have confirmed with my local USPS that as such the first-class Depop shipping label will allow up to 15.99 ozs. Thanks to our tiny living spaces, hanging out with a girlfriend usually required sitting next to a pile of junk on the bed or quietly shifting a trash bag of unwanted clothes to the other side of the sofa. "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. Good to know it's normal doe. It is very unfortunate and hurts small businesses who have to eat these fees. A collective of individuals who inspire and grow with their evolving style and values. A week later they have opened a dispute saying this was an unauthorised payment? You can either agree to the refund, or not agree. First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. According to Depop, if a buyer paid with a credit or debit card and Paypal is treating this as a echeque. Consistency is key. Here are their restrictions: When it comes to shipping on Depop, you must first decide on the shipping and fulfillment option. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. The information for sale includes usernames and passwords, with extra charged for details such as follower count, the number of sales completed by a user and their ratings by other shoppers. Between classes, an unpaid internship, and a part-time teaching job, my bandwidth was stretched to its limit. - made sure not to do it through friends & family because I know people get scammed that way so often. This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. Paypal will then release the funds after your package has been delivered to your customer in the condition that you described. How do I get a Depop fee refund? - Depop help GB Depop charges a 10% selling fee for sales on the platform. Enter your First name, last name, billing address, and tap on Next. This method of shipping does allow you to select whether shipping must be paid by you or by the buyer. When finished, tap on Post listing. Then, I remembered that I had logged on to my partners phone on my account but it was somehow connected to his Paypal. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. You will have to fill out customs forms clearly and concise and remember you are not responsible for any fees/charges that an individual country may impose. They are entrepreneurs, pushing fashion forward in so many different ways. Once youve put it all together, your listing should look something like this. Here is the USPS link to order your free priority boxes. What is Depop Limited and why did I get charged for it? I contacted the buyer and she told me the email address that the payment went to. Wow that sounds extra af for no reason. Test out different poses. Even when your product doesn't get sold, you wouldn't have to pay for anything. E-commerce firm Etsy announced Wednesday that it is buying the secondhand fashion app Depop for $1.62 billion. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. Getting paid on Depop is very easy. Possibility 3: Buyer internationally cancelled the payment Just make sure to do your diligence and follow all the steps required by Paypal. In fact, shipping on your own tends to be cheaper for most clothing items. When you sell an item, Depop will automatically charge the 10% fee on the total transaction amount (including shipping costs). Please contact the moderators of this subreddit if you have any questions or concerns. I'm getting sent money later and I'm really not trying to get depop to take that if it'll just automatically take it from my account. Attach proof of full refund to the buyer (i.e. Enter the 6-digit code sent by Depop to your phone number. 2020 3dcart Shopping Cart Blog. Id also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. However, PayPal eventually always releases the funds within a few days or a week once the item has been marked delivered. Also PayPal takes a small fee the same as the depop transaction fee but PayPal takes that fee directly depop does it when they send the money in ur account. Leave the Archive. Now you can start selling items and get paid when your items sell. From launching their own brands to building vintage resale businesses. 4. Depop offers free shipping at different times throughout the year. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'fulfilledmerchant_com-large-mobile-banner-2','ezslot_10',128,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-2-0'); Depop, unfortunately, does not have a phone number you can call. Sydny Sky, Depop seller, phone interview, October 28, 2020. Definitely gonna start telling people depop payments only. In this article, weve shared many important things you must know before selling on Depop. I'd also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. They are entrepreneurs, pushing fashion forward in so many different ways. That means if you click and purchase from this link I have and/or may receive a small commission. I sold 2 of the exact same things for the same price to different people. I found it hard to even imagine making a profit. When it comes to shopping online for secondhand stuff, even on sites that have buyer and seller protections, the onus largely falls on you to protect yourself. So if you are not using a priority box that you know is within the guidelines then you will have to break out the measuring tape, and its really easy to calculate or try this calculator that does it for you. This article will cover domestic (US) shipping and international shipping as well. If for any reason you have a negative balance in your PayPal account when you buy or sell something on Depop, you get charged the sum due to Depop for that transaction plus the pending negative balance you owe to PayPal (which might or might not be related to Depop). Your buyer's Depop @username. To create an account, you can go through the following steps: Step 1: Go to signup.depop.com, enter your phone number, and click on Send code. The ability to ship up to 15.99 ozs for a $5.05 label will enable you to ship jean shorts, t-shirts, and even some lightweight sweaters. Be prepared to get asked a lot of questions. Terms of Service - Depop help GB If you contact Paypal first and everything looks fine on their end, they will tell you to contact Depop anyways. We use cookies to ensure that we give you the best experience on our website. Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. Living in New York City as a college student in 2018 during an endless blue-gray winter was like being dropped off at an amusement park with no money to enjoy the rides. There are pros and cons to offering free shipping automatically. Rebecca Heilweil is a reporter at Vox covering emerging technology, artificial intelligence, and the supply chain. Paypal will in fact send you an email saying the payment from your buyer is on a temporary hold. Step 4: Link to your social media account and tap on Next. Ready to get started? We are compensated for referring traffic and business to Amazon and other companies linked to on this site. Will it take the fee automatically when the transaction is complete? In some ways, Etsy shares a lot of DNA with the Depop community . In this article, we are going to show you exactly how to sell on Depop step-by-step with a fresh new account to help you, whether you're completely a beginner or not. I usually take my custom shipments to the counter service for times when I am dropping off other packages so I can be as efficient as possible with my processes. 5. Sky warns: Dont let your photo be more distracting than the product youre selling. Make sure your clothing is the focal point of the picture by keeping the background simple: Clean the space and keep pets out of the frame so they dont steal your limelight. Also, if an item is already being sold by other sellers on Depop, search for similar listings to see what items like yours sold for and try to price your item for slightly cheaper than the rest. It can have a big impact on whether or not people decide to buy your items, even if youve uploaded high-quality pictures and written a detailed product description.
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